Welcome to the Return Policy of mylaptopscreen.com. We aim to provide a hassle-free and satisfactory shopping experience. Please read the following policy carefully before initiating a return.
1. Returns and Exchanges
1.1. We accept returns within 7 days of the date of delivery for eligible items.
1.2. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
1.3. Items that are not eligible for return include:
- Customized or personalized products.
- Products that have been used or damaged by the customer.
2. 7-Day Free Return
2.1. We offer a 7-day free return policy, allowing you to return eligible items within 7 days of receiving your order without incurring any return shipping fees.
2.2. If you wish to return an item, please contact our customer service within the 7-day return window to initiate the return process.
3. Return Process
3.1. To initiate a return, please contact our customer service at support[@]mylaptopscreen.com.
3.2. Clearly write as Return for Refund on the outside of the package being returned.
3.3. Ship the item back to the address provided by our customer service.
4. Refund Process
4.1. Once we receive the returned item, it will undergo a thorough inspection.
4.2. If the item is found to be in its original, unused condition, we will process the refund or exchange accordingly.
4.3. Refunds will be issued to the original payment method used for the purchase.
5. Return Shipping Costs
5.1. For eligible 7-day free returns, we will provide a pre-paid return label.
5.2. If the return is not within the 7-day window or does not meet the eligibility criteria, the customer is responsible for the return shipping costs.
6. Damaged or Defective Items
6.1. If you receive a damaged or defective item, please contact our customer service within 24 hours of receiving the order for assistance.
6.2. We may request photos or additional information to assess the damage or defect before processing a return.
7. Return Exceptions
7.1. Some items may have specific return conditions or exceptions. Please check the product page for any additional return information.
8. Contact Information
8.1. For any questions or concerns regarding returns, please contact us at (whatsapp. or email us at support[@]mylaptopscreen.com)
If you have any questions or concerns about our Return Policy, please contact us at (whatsapp. or email us at support[@]mylaptopscreen.com).
Last updated: 16-01-2023
